Privacy Policy

Last updated: January 2025

1. Introduction

OMC Investments LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our investment platform.

We comply with the UAE Federal Law No. 45 of 2021 on the Protection of Personal Data and the DIFC Data Protection Law.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

  • Full name, date of birth, and nationality
  • Emirates ID, passport, or other government-issued identification
  • Contact information (email, phone number, address)
  • Employment and financial information
  • Bank account details and payment information
  • Investment preferences and risk profile

2.2 Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on the Platform
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Process your investment transactions and manage your account
  • Verify your identity and comply with KYC/AML regulations
  • Provide customer support and respond to inquiries
  • Send transaction confirmations, statements, and tax documents
  • Improve our Platform and develop new services
  • Detect and prevent fraud or other illegal activities
  • Comply with legal and regulatory obligations
  • Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who provide services on our behalf (payment processing, identity verification, data analytics)
  • Regulatory Authorities: DFSA, SCA, and other regulators as required by law
  • Investment Partners: When necessary to complete your investment transactions
  • Legal Obligations: When required to comply with legal processes or protect our rights
  • Business Transfers: In connection with any merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Incident response and breach notification procedures

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal and regulatory requirements (minimum 5 years after account closure)
  • Resolve disputes and enforce our agreements
  • Prevent fraud and ensure security

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent for marketing communications
  • Lodge a complaint with supervisory authorities

To exercise these rights, please contact us at privacy@omc-investments.ae

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Platform. You can control cookie settings through your browser preferences. Disabling cookies may limit Platform functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries outside the UAE. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

10. Children's Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Platform. Your continued use after such changes constitutes acceptance.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact:

Data Protection Officer

OMC Investments LLC

Dubai International Financial Centre

Dubai, United Arab Emirates

Email: privacy@omc-investments.ae

Phone: +971 4 XXX XXXX